1. Overview

 

The 1970 uses this application to manage customer conversations from Facebook Messenger, support customer service, process sales inquiries, and improve order handling for our business.

 

2. Information We Collect

 

When customers contact The 1970 through Facebook Messenger, we may receive basic information such as name, profile identifier, message content, conversation time, and related customer service details.

 

3. How We Use Information

 

We use this information only to reply to customer messages, provide product consultation, support order creation, manage customer service records, and improve our internal sales workflow.

 

4. Data Sharing

 

We do not sell, rent, or trade customer personal data. Information is only used internally by authorized staff of The 1970 for customer support and order management.

 

5. Data Retention

 

Customer conversation data may be stored as part of our customer support and order history. We retain data only as long as necessary for business operations, legal compliance, and customer service.

 

6. Data Deletion Request

 

Customers may request deletion of their personal data or Messenger conversation records by contacting us. We will review and process valid requests within a reasonable timeframe.

 

7. Contact

 

    The 1970

    Website: https://the1970.vn

    Email: haruhaui@gmail.com